The goal of Lawrence's Office of Information Technology Services is to provide the campus community with reliable, up-to-date computing and networking services that support students, faculty, and staff in their teaching, learning, and living at Lawrence. We need feedback from the campus community so that we can understand whether we're accomplishing that goal and, when we're not, how we can improve.
That's why we're asking students, faculty, and staff to participate in our first annual customer satisfaction survey. We would like your honest, candid opinions on what we are doing well, what we can improve, and what additional services we could provide to support you better in your teaching, learning, research, administrative activities, or residential life.
We promise to review the results carefully, to share them with the community, and to take them into account in our day-to-day work and in our plans for the future.
An e-mail titled "Lawrence University ITS Satisfaction Survey" was recently sent to all faculty, students, and staff with a link to the survey. If you have not yet responded, we ask you to take a few minutes now to do so (the survey takes about five minutes). Your response will benefit all by influencing the future development of our services and support.
Steve Hirby, Chief Information Officer
Comments (1)
The email system is great here at LU and I like the ability to quickly communicate with students and faculty on campus, but there is no outbox.
Why??
If I would have the time from my busy schedule to write an argument I would but I just spent a major portion of my time writing a very long email and it disappeared into the email system because I accidently wrote the wrong email address and unable to find the original email that I wrote because THERE IS NO OUTBOX.
Its a simple and useful tool to all students and faculty to better organize their lives here at LU.
Please help us all out, I appreciate the gifted help at ITS and I'm sure you can help this!
Thank you for your constant concern to our satisfaction.
Posted by Irina Nedelcu-Erickson | April 13, 2007 1:46 AM
Posted on April 13, 2007 01:46